Kansas City IT Support — Stop Letting IT Failures And Cyber Threats Put Your Firm At Risk

"Since bringing Blue Tree on board to handle our IT, the biggest benefit has been their responsiveness. Anytime we have an issue, we get a reply and support quickly—we're never left waiting long. What really sets them apart is how knowledgeable their team is. We don’t have to start from scratch every time we reach out. They understand our system, our setup, and it makes everything smoother and more efficient. If you're on the fence about choosing Blue Tree, I’d just say this: you won’t be sorry you selected them."

Since partnering with Blue Tree Technology, the biggest benefit for me has been peace of mind. As a small business owner, knowing that someone reliable is handling my IT—everything from backups to keeping my systems up to date—has been a huge relief. Even though my company is small, I’ve always felt like a valued client. The team responds quickly to my questions and handles any changes I need without delay. On top of that, their rates are very reasonable.  If someone is considering working with them, I’d say don’t hesitate—they provide professional, responsive service and truly make you feel like a priority, no matter the size of your business.

Bluetree's staff was consistent and competent in helping us navigate 20 years of different approaches, simplifying and consolidating our scattered IT setup into a safer and more serviceable system, and saving us money along the way.  Bluetree's crew clearly explained to us non-teckies why and what they were doing while providing their services, giving us a better understanding of new safety and efficiency in our business approaches.  They're excellent with follow-up and response when we have questions or additional problems.—

For our company, the single biggest benefit is actually multi-fold.  For years, I managed all of our systems and protections.  Bringing in BlueTree has allowed me to focus on our business, leaving our IT to professionals.  Additionally, BlueTree’s constant focus on current knowledge in the IT and security arenas gives me peace of mind knowing that our systems are running efficiently and in a safe environment.  BlueTree is our first IT company, but the attention to our needs and direct contact being available with both techs and management has been a wonderful partnership.  Partnership being the key word, as being just another client is not what we get with our relationship with BlueTree and I greatly appreciate that.BlueTree is a great organization that is growing, but hasn’t lost its closeness with its clients in the process.  BlueTree is always in tune with the ever-changing IT and security landscapes in the execution and monitoring, both from a performance and security standpoint, in maintaining our systems.  Additionally, as issues or even potential issues arise in the IT community, BlueTree is quick to pivot giving their clients the best performance and security options for their needs.

Everything is working fantastically! We can access the NAS, print, scan to email from our printer, we are getting faxes, our phones work, and the wifi is working from each point! Blue Tree has been a breath of fresh air and I am very glad I found you! Your services will take a huge chunk of stress and problems off my plate.

Blue Tree provides: "Personal service - Expertise - Communication. "It's been so long since I've worked with anyone else! Blue Tree Technology has a good service request intake system. Their experience level and problem-solving abilities are such that I have never had to walk away without the job done and/or issue resolved. Blue Tree Technology team will go the extra mile to get the job done.

We have only worked with this company for the past 20+ years. However, I can say that we have no intention of changing either.

By partnering with Blue Tree Technology, we have been able to focus our time and effort on building our medical practice and serving our patients, not dealing with our IT needs. The people at Blue Tree Technology make all the difference in the world to us! Our partnership with them was like adding a new group of amazing people to our family, and that we are actually enjoying working with them! Do not hesitate to partner with Blue Tree Technology. They strive to make things right and meet the specific needs of their clients. They have become a critical part of our business and we are relieved how much they have impacted our business in a positive way.

What do you feel we do better than other IT firms you may have worked with in the past? "a. Proactive communication; b. Responding to requests and issues; and c. Consulting with clients' best interest in mind and not just focused on making your company money. Do not make an uninformed decision and don't be on the fence about IT. Spend time talking with Blue Tree work through some issues and thought processes with them. If you do this once or twice you should not have any doubts about their ability to help. The hardest part about integrating with an IT provider is getting rid of the old one. Do not underestimate the amount of time that is needed here.

I love the peace of knowing that the IT issues are now someone else's problem. I have stopped worrying about taking care of computer problems myself. I let the team of Blue Tree Technology handle everything. Plus, I'm hoping that our security protocols will protect us from hackers and malware; so far so good. I listen to the webinars that Sophos (and Blue Tree) provide to customers to help me stay informed about possible upcoming threats so that I can pass info along to my team. I have them terrified to click on anything. With this knowledge, we have been able to catch numerous potential threats by picking up the phone and contacting people when we are suspicious. Many construction companies we work with have had email hacker issues. This is the first and only IT firm that we have worked with. The Blue Tree staff has provided excellent service for us. Blue Tree quickly responds to our requests and has handled every issue, even when the issue is with our internet provider. Plus, we have had zero issues with hackers and ransomware to date. I love knowing that we also have offsite backups if ever needed.

For us a single benefit of working with Blue Tree Technology has been "Peace of mind. Knowing that things are protected and if there are any issues, they are resolved quickly and efficiently. It's nice to have someone local that can be onsite if need be.

The single biggest benefit of working with Blue Tree Technology has been them leading us​ over time to fix our "patched-together" network and help us to implement better policies and procedures to get the best functioning IT infrastructure moving forward. It has been my experience, that my concerns are addressed, my questions are answered, and I have always been treated with respect, especially when my knowledge of the issue is less than adequate.

I view the Blue Tree team as trusted partners who look out for our best interest. They stay informed about threats, best practices and strategy, and advise us accordingly. This saves us time and money, helps us do our jobs better and reduces our risk.

I like responsiveness. Blue Tree Technology does a nice job of communicating with us to let us know where they are in the process of fixing things. They communicate what the technicians have found and what they are going to do to fix it. They are very transparent in what needs to be done and why. I like that. I truly feel like they have our best interests in mind. Whether it comes to security, technology or software they are there to give us choices and recommendations as to what they think is good for our company. I think they really do a good job of a need of discovery and don't offer things that you don't necessarily need.

Blue Tree has listened to our particular IT needs, learned how we do business, and they are great at communicating in laymen's terms, so we can feel informed and make the best decisions for our company. We have a single resource to integrate our IT needs, email, shared files for the company, and someone to call that we trust to discuss security management that is right for our company. Blue Tree is our go to for all questions relating to these topics. They have also been a great source for purchasing computers, etc, as they know the operating systems we use and are able to direct us to the best products for our needs at the best cost. If someone is on the fence, and has struggled with anything I have listed above, it will be the best move they can make…the cost will be worth the investment.